A cracked or chipped windshield is one of the most frequent auto insurance claims drivers file. But whether your policy actually pays for the repair—and how much it pays—depends on the type of coverage you carry, your deductible, and sometimes the state you live in. Here is what you need to know before you call the glass shop.
Windshield damage is covered under comprehensive coverage, not collision. Comprehensive covers losses caused by events other than a crash—flying rocks, hail, falling tree branches, and vandalism all qualify. If you carry only liability insurance, your policy will not pay for a broken windshield under any circumstances. You must have comprehensive on your policy for glass coverage to apply.
In most states, your comprehensive deductible applies to windshield claims. If your deductible is $500 and the repair costs $300, you pay the full $300 out of pocket. However, a handful of states—including Florida, Kentucky, and South Carolina—require insurers to waive the deductible for windshield repairs or full replacements. Beyond state law, many carriers also offer a zero-deductible glass endorsement as an add-on, which covers glass claims with no out-of-pocket cost. It is worth checking whether your policy includes this or whether you can add it inexpensively.
Yes—and it matters more than most drivers realize. A small chip can often be repaired for under $100, while a full windshield replacement can run $300 to $600 or more, depending on the vehicle and whether it has sensors or heated glass. Most insurers encourage repairs over replacements because it costs less. Consider the following:
In most cases, a single glass claim will not significantly affect your premium, especially if it is a repair rather than a replacement. Glass claims are generally considered no-fault events. That said, filing multiple comprehensive claims in a short period can signal risk to underwriters and lead to rate increases at renewal. If the repair cost is only slightly above your deductible, it may be worth paying out of pocket to keep your claims record clean.
Windshield damage is common, but handling the claim the wrong way can cost you more than the repair itself. A Truscott policy checkup can confirm whether you have comprehensive coverage, identify whether a zero-deductible glass endorsement makes sense for your situation, and help you decide when to file versus when to pay out of pocket. Reach out before the next chip becomes a crack.